Quality Assurance

TRANSLATIONS BG is committed to delivering the highest quality translation and localization
services to our clients. We have implemented a comprehensive Quality Management System
(QMS) that ensures consistent quality across all our projects. Our QMS includes the following key
components:

  1. Rigorous translator selection process: We carefully select our translators based on their language skills, experience, and other indicators that predict their potential for success in translation. Our translators undergo a series of tests similar to those used by EPSO to recruit translators for the European Union institutions.
  2. In-house and external translator pool: We maintain a pool of native in-house translators as well as external localizers and consultants for specific areas. This allows us to assemble the best team for each project, ensuring that the translators have the necessary expertise and specialization for the subject matter.
  3. Training and development: Our recruited translators undergo thorough training to
    familiarize themselves with our translation style and quality standards. We provide ongoing professional development opportunities to our translators to keep them updated with the latest industry trends and technologies.
  4. Translation workflow chart: We follow a well-defined translation workflow that includes
    translation, editing, proofreading, and final quality assurance. Each step of the process is carefully managed and documented to ensure accuracy and consistency.
  5. Continuous assessment: We conduct regular assessments of our translators’ performance to ensure that they meet our quality standards. Feedback and suggestions for improvement are provided to translators to further enhance their skills.
  6. Use of translation tools: We utilize industry-leading translation tools such as CAT (Computer- Assisted Translation) tools, terminology management tools, and quality assurance tools to ensure consistency, accuracy, and efficiency in our translations.
  7. Client feedback and satisfaction: We value feedback from our clients and use it as a valuable source of information for continuous improvement. We strive to achieve maximum customer satisfaction by delivering high-quality translations that meet our clients’ requirements and expectations.