Quality Management System

A Quality Management System is currently being implemented according to the ISO
9001:2010 standard.

Our translation process meets all the basic requirements of the norm, and goes beyond this level of quality because, for all of our projects, we use a translator, a proofreader and an editor who are different linguists specialized in the subject area of the source text. In addition, each project we work on goes through an in-house Language Quality Assurance procedure prior to delivery.

In the event that there are some issues found in one of the 4 stages (translation, proofreading, editing and final LQA), the project is returned to the previous stage to be fixed and then returned to the next stage of the LQA process. Please find below our workflow chart for a typical translation project.

It is also important to note that we do not outsource our work to other translation companies and work only with standalone linguists who have gone through our testing and recruitment process in order to have full control over the quality at each translation project step.